In case you have forgotten your password for your Hotmail account and you do not have the same mobile phone number that you used when you created and configured your Hotmail account. I will explain to you in a clearer and simpler way how to recover my e-mail account.
For this type of cases, the answer is given by Microsoft via a link that takes us to a recovery page https://account.live.com/resetpassword.aspx. From previous link you can recover the access to your Hotmail account, from the same you will be asked questions about registration, you will be asked security questions to put the answers that you have previously configured. If you remember us either. On the first screen of the recovery page, choose the scenario that applies to you, which in this case would be “I forgot my password” and click Next.
Recover password and access to Hotmail
Then on the next screen, enter the address of our Hotmail account that we must recover and then we follow the steps to add the characters that appear on the screen, these are for the system to know that you are not a robot and can spam, Then next.
Now we can have several options to prove our identity and recover access to the Hotmail account. You can send a security code to the alternate email address, which we have provided in our registration at the time of the two-step verification. The other way is to send the same code in a text message or voice call to our mobile number or landline number that appears on our account, just like happens when we installed WhatsApp. Continue reading